Roaming in Dubai lets you use your mobile phone (calls, texts, and data) while traveling in Dubai, even if your home network isn’t in the UAE. Your phone connects to a local Emirati network (like Etisalat or du), so you stay connected without a new SIM card. However, roaming charges can be significant, varying based on your provider and usage.

roaming in dubai

I. Understand Data Roaming in Dubai

If you are traveling to Dubai from another country, it’s important to understand how roaming charges work in the UAE. Roaming refers to using your mobile phone service while outside your home country. When roaming, you will typically be charged additional fees to connect to the local mobile networks in whatever country you are visiting.

When roaming, you will typically be charged additional fees to connect to the local mobile networks in whatever country you are visiting.

How Roaming Works in Dubai

  • When you arrive in Dubai and turn on your phone, it will automatically connect to one of the local mobile networks, either du or Etisalat. These are the two main operators in the UAE.
  • Any time you make calls, send text messages, or use data while connected to the local network, you may incur roaming charges on top of your regular usage costs.
  • Roaming rates in Dubai tend to be higher than standard domestic rates. You could pay several dollars per minute for calls, or $1 or more for sending individual texts while roaming. Data costs can also be exponentially higher than your home plan rates.

II. How to enable and disable roaming while traveling in Dubai?

Here’s a guide on how to manage roaming in Dubai, aimed at tourists:

1. How to Activate Roaming

How to Activate Roaming Before You Go (Recommended):

The easiest way to ensure you have roaming is to contact your mobile provider before you travel to Dubai. This allows ample time for activation and avoids any last-minute surprises. You can usually do this through:

Calling your provider’s customer service line: This is often the most reliable method.
Using your provider’s mobile app: Many providers have apps that let you manage your account and add roaming services.
Visiting your provider’s website: You may be able to activate roaming through your online account.
When contacting your provider, be sure to ask about:

Roaming rates in the UAE: These can vary significantly.
Available roaming packages: Many providers offer packages with set amounts of data, minutes, and texts for a fixed price. These are often cheaper than pay-as-you-go roaming.
Activation time: Confirm how long it takes for roaming to become active.

How to Activate Roaming After You Arrive (If Necessary):

If you forgot to activate roaming before your trip, you can usually still activate it after arriving in Dubai. The methods are the same as above (call, app, or website). However, it might take longer for the service to become active, so it’s best to do it as soon as possible.

2. How to Turn Off Roaming in Dubai:

Turning off roaming is crucial to avoid unexpected charges. Here’s how:

Through your phone’s settings: This is the most common method. The exact steps may vary slightly depending on your phone’s operating system (Android or iOS). Generally, you’ll find the roaming settings under “Mobile Networks,” “Cellular,” or “Connections.”
Contacting your provider: You can call or message your provider and ask them to disable roaming on your account.
Using your provider’s app or website: Similar to activation, you can often disable roaming through your provider’s app or website.

III. Roaming Charges in Dubai

Below are ways to check roaming fees for several carriers:

1. Are roaming charges expensive?

>> Yes, roaming charges are generally expensive. This is because when you use your phone outside your home network’s coverage area, you’re essentially borrowing service from another provider. Your home provider has to pay that other provider for the usage, and those costs are passed on to you, the customer, often with an added markup. Several factors contribute to the high cost:

Agreements between carriers: Deals between mobile operators in different countries can be complex and costly. They involve negotiations over access fees, data transfer rates, and other technical aspects.

Infrastructure maintenance: Maintaining the infrastructure required for international roaming is expensive. This includes network equipment, signal towers, and ongoing maintenance and upgrades.
Administrative costs: There are administrative costs associated with managing roaming services, such as billing and customer support.

Profit margin: Mobile operators often add a profit margin to roaming charges, further increasing the cost for consumers.

While roaming costs have decreased somewhat in recent years due to increased competition and regulations, they can still be significantly higher than using your phone on your home network.

Note: Generally, roaming is more expensive than some other connectivity methods in Dubai, and significantly more expensive than Price of a Dubai SIM card or eSIM.

2. How to Check Roaming Charges Before Your Travel to Dubai

Before traveling to Dubai, it’s essential to understand the potential roaming charges you may incur. Here are some steps you can take to check and prepare for roaming charges:

Before traveling to Dubai, it's essential to understand the potential roaming charges you may incur. Here are some steps you can take to check and prepare for roaming charges:
Source

Contact Your Mobile Provider

The first step is to contact your mobile provider and inquire about their roaming plans and rates for Dubai. Many providers offer various roaming packages or add-ons that can help reduce the costs associated with data roaming.

Research Applicable Roaming Fees

In addition to contacting your provider, research their website or online resources to find detailed information on roaming fees in Dubai. Look for specific rates for data usage, calls, and text messages.

Call Customer Service

If you have any questions or need further clarification, don’t hesitate to call your provider’s customer service hotline. Representatives can provide personalized advice and assist you in selecting the most suitable roaming plan for your needs.

3. Roaming Charges in Dubai by Indian Mobile Operators

Indian mobile operators have varying roaming charges for data usage in Dubai. Here’s a comparison table to help you understand the potential costs:

Mobile OperatorData Roaming Rate (per MB)Daily/Weekly Packs
Airtel₹648/MBDaily: ₹649 (100 MB)Weekly: ₹2,999 (1 GB)
Jio₹576/MBDaily: ₹576 (100 MB)Weekly: ₹2,304 (1 GB)
Vodafone₹599/MBDaily: ₹599 (100 MB)Weekly: ₹2,999 (1 GB)
BSNL₹510/MBDaily: ₹510 (100 MB)Weekly: ₹2,550 (1 GB)

As you can see, the roaming charges for data usage in Dubai can be quite high, especially if you’re not using a daily or weekly pack. It’s essential to carefully evaluate your data needs and choose the most cost-effective option.

IV. eSIM – The perfect alternative to roaming when traveling in Dubai

While roaming might seem like the easiest option for staying connected in Dubai, using an eSIM can offer a more cost-effective and transparent solution, even if the initial price appears higher. Here’s why:

Roaming charges can quickly accumulate with hidden fees and unpredictable costs. You might be surprised by a large bill when you return home. With an eSIM, you purchase a data plan upfront for a set price. This eliminates the uncertainty of roaming and allows you to budget effectively for your trip. You’ll know exactly what you’re paying for, with no hidden surprises. Think of it as an investment in peace of mind and predictable spending while enjoying your Dubai adventure. You’ll be able to share your experiences, navigate the city, and stay connected without the constant worry of racking up unexpected charges. Choose an eSIM for a worry-free and transparent mobile experience in Dubai.

This guide provides a complete overview of roaming in Dubai—what it is, how to manage it, the potential costs, and how to avoid them with cost-effective alternatives. Have a great trip!